How do I cancel a booking? Follow

You can cancel your booking by accessing the booking details under Your Bookings in the app.

You are not allowed to cancel the booking with less than 48 hours advance notice.

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Do reach out to us through one of the following channels should you need to cancel your booking with less than 48 hours advance notice : 

1. Email to support@helperoo.com.sg from your registered email with Helperoo stating your request.

2. Whatsapp your request to +65 31385115.

3. Leave a message under Leave Message in the app.

*Cancellation charges applies for bookings made under One-Off Clean or Move In/Out Clean. 

**Cancellation charges will also be imposed for cancellation of Regular Clean booking with less than 48 hours notice period.