You can cancel your booking by logging into the Client self service portal at http://helperoo.me .
You are not allowed to cancel the booking via the self service portal with less than 48 hours advance notice.
Do reach out to us through one of the following channels should you need to cancel your booking with less than 48 hours advance notice :
2. Email to firstname.lastname@example.org from your registered email with Helperoo stating your request.
3. Whatsapp your request to +65 31385115.
4. Livechat with our agent by clicking on the livechat widget at the bottom right of your screen on our homepage.
*Cancellation charges applies for bookings made under One-Off Clean or Move In/Out Clean.
**Cancellation charges will also be imposed for cancellation of Regular Clean booking with less than 48 hours notice period.