FAQ Overview

• How do I sign up for an account to make booking?
• Why do you need my credit card details?
• What is the minimum duration for a cleaning session?
• What are the booking frequencies that Helperoo offers for cleaning sessions?

• Do I have to provide cleaning tools and materials?
• How do I change the date / time for my booking?
• How do I cancel a booking?
• Managing bookings from the app
• Will there be a cancellation fee if I cancel my booking?
• How do I change a cleaner?

• How do I use my discount coupon?
• When will I be charged for the booking?
• Will I be issued any receipt for the booking?
• What payment methods does Helperoo offer?
• Managing payments from the app
• How do I change my credit card details?